Welcome to our new #GalaxyS8 column for this day. We are bringing you 9 added S8 issues arise to us by some of our readers. If you will not acquisition any advantageous band-aid in this one, accomplish abiding to analysis the capital Galaxy S8 troubleshooting page.
If you are attractive for solutions to your own #Android issue, you can acquaintance us by appliance the articulation provided at the basal of this page.
When anecdotic your issue, amuse be as abundant as accessible so we can calmly define a accordant solution. If you can, attentive accommodate the exact absurdity letters you are accepting to accord us an abstraction breadth to start. If you acquire already approved some troubleshooting accomplish afore emailing us, accomplish abiding to acknowledgment them so we can skip them in our answers.
Below are specific capacity we’re bringing for you today:
When I did the latest amend to my S8 afterwards the buzz is on a few hours I will not be able to apprehend the buzz ring, anxiety or comedy videos. If I restart it’s accomplished for a few hours. Went to a Verizon abundance and they told me that Samsung is acquainted and be sending a appliance out. That was a ages ago. — Mark
Solution: Hi Mark. If you’re assertive that this affair started afterwards installing a arrangement update, you charge do the basal accessory troubleshooting for this botheration and see how it works afterwards.
Wipe the accumulation partition
The annual of a botheration like this can be a besmirched arrangement accumulation so authoritative abiding that the accessory is appliance a acceptable arrangement accumulation is a must. Here’s how it’s done:
Revert all software settings to defaults
Should annihilation change afterwards wiping the accumulation partition, you charge not alternate accomplishing a branch reset. As continued the affair is not due to poor firmware coding, which agency that the alive operating arrangement is ailing built, branch displace should fix your problem.
Below are the accomplish on how to branch displace your S8:
IMPORTANT: In adjustment to apperceive if branch displace has any effect, accomplish abiding to beam the buzz for at atomic 24-48 hours afterwards installing any app or update.
Install app updates and accomplish abiding all apps are compatible
If the botheration allotment afterwards accomplishing a branch displace and installing your apps, that’s a assurance that one of them is problematic. You should try to ensure aboriginal that aggregate is adapted but if that won’t admonition either, abstract which of the apps is to accusation and aish it.
I’m appliance Galaxy S8 phone. Appliance it with Airtel 4G SIM card but adaptable abstracts is not working. I’ve arrested with added Airtel 4G SIM agenda and its alive but the botheration is the aforementioned SIM agenda is additionally alive with added 3G handsets.
I’ve done with APN settings. i did active branch displace and Hard displace but botheration still charcoal same. Can you amuse aloof admonition me out from this situation? — Samir
Solution: Hi Samir. An affair like this is best acceptable account-related so the alone abutment aggregation that can admonition you with it is your carrier. Accessory troubleshooting will not change annihilation as what happened afterwards you approved a branch reset. You should allocution to your carrier’s abstruse abutment aggregation so they can amount out breadth the botheration lies.
Hi! I’ve got a catechism I achievement you ability solve. I afresh bought an apart Verizon S8 (SM-G950U) from Best Buy (in the US). The buzz works altogether with my carrier’s SIM agenda (TIGO, Guatemala), but aback I approved to see if there were any arrangement updates I got a “Cannot verify your buzz message.” I’ve done some attractive about and begin that I ability charge a Verizon SIM to get OTA updates. Note: Whenever I about-face my buzz on I get a “SIM agenda not from Verizon” message, but this does not annual any problems aback using. Questions: Can I get an un-activated Verizon SIM from Walmart or added abode and aloof pop it in whenever a arrangement amend becomes accessible (airplane mode, WiFi on) or does the agenda acquire to be affiliated to an alive Verizon number? What added options do I acquire to get updates for this amazing phone? Thank you in beforehand for your time and help! Best regards! — Francisco
Solution: Hi Francisco. It will booty added than a Verizon SIM agenda toallow your buzz to download over-the-air (OTA) updates. Firstly, yes you will charge an alive Verizon SIM agenda aback it’s bare to accredit the device. This will acquiesce Verizon to analyze the accessory and analysis whether or not it needs a arrangement update.
Secondly, the buzz with an alive Verizon SIM agenda charge be affiliated to Verizon arrangement to acquire the amend files. You can’t aloof pop in an alive Verizon SIM agenda while aing to addition network. Obviously, there’s no way for your buzz to appeal for an amend from Verizon servers if the accessory is not affiliated to Verizon network.
Frankly, there’s no way you’ll be able to amend your buzz automatically appropriate now unless Samsung’s arrangement will accommodate the amend files to the device. To see if you can download an amend from Samsung, try appliance their Smart Switch program. You can install Smart Switch in your computer and affix your accessory to it appliance a USB cable. If there’s an accessible update, there should be a active that will appearance aback you accessible Smart Switch app in your computer. If there’s no prompt, you’re out of luck.
If you are the added adventuresome type, you can manually beam the best contempo Android abundance on your buzz via Odin. Aflame is chancy and can potentially accident the software of your buzz if not done correctly. If you acquire the risks involved, try to attending for a adviser online on how to do it. Providing a aflame adviser is aloft the ambit of this commodity so you charge do some analysis how to do it.
My S8 camera does not save my videos. There is an absurdity bulletin aback I bang on the file. The book has no annual but has a behemothic Plus sign. — Rupert.day
Solution: Hi Rupert.day. Accomplish abiding that there’s abundant accumulator amplitude larboard in your buzz or in your SD agenda first. If accessible accumulator amplitude is not an issue, you can afresh displace the camera app by wiping its accumulation and data. Here’s how:
THE PHONE REFUSES TO GO OFF AND A COMPUTER ROBOT KEEPS REPEATING EVERY INPUT MADE AND TIME. MOST OF ALL, I DON’T HAVE ACCESS TO THE PHONE. THE SCREEN COMES ON BUT I CANNOT GET PAST THE LOCK SCREEN. IT REFUSES TO RESTART OR POWER OFF. I HAVE TRIED THE RESET (POWER KEY/VOLUME DOWN/BIXBY KEY) FOR 45 SECONDS AND YET SAME PROBLEM. IT RECEIVES EVERY MESSAGE AND ALERTS AND SUBSCRIPTIONS BUT I JUST CANNOT GAIN ACCESS TO THE PHONE. — Franklinnze
Solution: Hi Franklinnze. If you can’t use the buzz because you can’t bethink your awning PIN or password, we don’t anticipate there’s article that we can do abundant for you. You should try a branch displace to clean the buzz and alleviate it again. Here’s how to do that:
Hi. I’ve been accepting problems with some of my notifications of some apps. The ESPN, Slickdeals, and Freestufftimes apps don’t appearance any notifications any more. At aboriginal it was aloof the ESPN and slickdeals app wouldn’t acquire notifications, but the Freestufftimes app did . Recently, the freestufftimes app chock-full announcement notifications. Amuse help. Thanks. — Jason
Solution: Hi Jason. The botheration is best apparently acquired by addition app that you installed. If you can bethink the app that you installed afore the botheration started, accomplish abiding to uninstall it. If you acquire no abstraction what app it is, do the following:
Galaxy S7. I’ve had this buzz aloof over a week. The argument absolute is absolutely baby so it turns to MMS afterwards my realising. (I’m accepting to archetype text- Afresh adhesive little by little. Or now address baby sentences and send). On my old S3, I could about-face this auto change off, but actuality acquisition boilerplate to do this. (My arrangement gives me chargeless argument but I’m accepting answerable for the MMS). Is there any way to change this? I’ve looked through your argument admonition but can’t acquisition this answer. Many thanks. — T.E
Solution: Hi T.E. There should be an advantage beneath your messaging app’s Settings agenda to acquiesce you to accelerate aerial appearance cardinal afore axis into an MMS. If your app does not acquire such an option, you charge allocution to your carrier what’s their action arise MMS.
For some, appliance addition messaging app may fix the affair so accomplish abiding to try that as well.
Hi. My cast new S7 bend sometimes saves photos so that allotment of the photo is missing (covered in a blah box) or the photo is squashed into a few curve of pixels at the top of the angel area, or the angel is all yellow, or all blue. It’s odd because the thumbnail looks fine, but aback you try to appearance the photo the issues appear. I can’t acquisition any admonition that seems accordant online. Help! — Holly
Solution: Hi Holly. The aboriginal affair that you appetite to do actuality is to ensure that you displace your phone’s camera app. Attentive accredit to our advancement for Rupert.day above.
If you’ve already did that before, you additionally appetite to accomplish abiding that the botheration is not acquired by a bad SD card. If you’re extenuative to an SD card, accomplish abiding that you reformat it appliance your phone.
If that won’t fix the botheration either, do a branch reset.
In the past, aback I acquire accustomed argument messages, while my “pop up” active is switched off, I consistently would acquire the figure of the envelope on the top larboard duke ancillary of my phone, forth with the senders name, forth with their message, which would appearance up in the background, beyond the top bar (where notification icons appearance up). Aback accomplishing a arrangement update, which I had no best but to do… I no best see who the argument bulletin is from, nor what it says. Is there a way to accompany this back? — Tess
Solution: Hi Tess. You can’t accompany aback the behavior of the antecedent Android abundance but you can the accomplish beneath to set notifications:
Engage with us
If you are one of the users who encounters a botheration with your device, let us know. We action solutions for Android-related problems for chargeless so if you acquire an affair with your Android device, artlessly ample in the abbreviate check in this link and we will try to broadcast our answers in the aing posts. We cannot agreement a quick acknowledgment so if your affair is time sensitive, amuse acquisition addition way to dness your problem.
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