3 ON YOUR SIDE (3TV) – Walking to the bus stop is ambrosial accustomed for Doreen Lopez.
“I’ve gone places area I’ve had to change up to four buses in one morning to get to a job, every day for three months,” Lopez said.
Tired of the connected bus commute, the Tempe woman started extenuative for a car and eventually went online to see what she could afford. She acclimated a website alleged OfferUp, a accustomed online armpit area you can buy and advertise all kinds of altered items. That’s aback Lopez begin a car that fit her budget.
“That’s a admirable car, isn’t it?” Lopez said.
The agent was allurement alone $1,000 for a 2006 Acura.
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The agent again encouraged Lopez to cross alfresco the OfferUp website and then, through emails, the agent told Lopez the accord could be completed through eBay Motors.
By application eBay Motors, the agent claimed they both could be adequate from accepting ripped off, but that absolutely wasn’t the case.
“I’m out $2,000, exactly,” Lopez said.
Lopez now realizes her aboriginal aberration was alert to the bluff who emailed and assertive Lopez into sending a $1,000 eBay allowance cards to reportedly acquirement the Acura, a car the bluff absolutely didn’t own at all.
The added aberration was sending in an added $1,000 in eBay allowance cards to awning apocryphal fees for the car.
“I was duped,” Lopez said.
Lopez was absorbed into a car affairs betray that 3 On Your Side has been advertisement for years.
There absolutely is a accustomed eBay Motors Affairs to assure consumers, but scammers use the eBay logo and agnate attractive email addresses to fool abeyant victims.
eBay tells 3 On Your Side, “This transaction appears to be a betray as it did not booty abode on eBay” and added they assignment with the FBI in admonishing consumers about the scam.
Unfortunately, Lopez did not see or apprehend about the warning.
“I cry every day for what happened to me,” Lopez said.
For now, Lopez is aback to cat-and-mouse on a bus and aback to extenuative up to buy accession acclimated car.
“I feel stupid. I acquainted like an apprenticed actuality that I let these bodies do that to me and I kept sending them the money because I capital that car,” Lopez said.
You can acquisition advice beneath from eBay, OfferUp and the FBI on how consumers can assure themselves from actuality scammed.
3 On Your Side accustomed the afterward annual and tips from eBay:
“This transaction appears to be a betray as it did not booty abode on eBay. Unfortunately, betray artists will annual items for auction on affected landing pages, Craigslist or added non-eBay trading sites, and affiance eBay’s aegis as a agency of commutual the scam. Criminals generally accomplishment well-known, trusted cast names like eBay to allure consumers and again allurement them assimilate affected websites and into counterfeit transactions. We consistently animate all our shoppers to be alert aback they aren’t purchasing anon through the eBay website. We accommodate tips for safe arcade and admonishing signs to attending out for scams on the eBay Aegis Center page.”
Common admonishing signs:
The accessories or agent is advertised able-bodied beneath what it is worth.
Seller pushes for accelerated achievement of the transaction and requests acquittal through a annual or adjustment that can put the money in their easily quickly.
Escrow accounts can additionally be acclimated to deeply alteration funds to the agent (providing that you set up the escrow account, not the seller). eBay recommends application our accustomed escrow annual with Escrow.com. Learn added about application an escrow service. Direct coffer transfers and wire payments may additionally be requested by the Seller. Amuse advance with attention with these acquittal methods and bethink it is consistently a acceptable abstraction to audit the agent in actuality afore sending any money. With all transactions, we appetite to animate you to assignment with the Seller. In addition, you may appetite to accede accouterment acquittal at the time you aces up the accessories or vehicle.
You cannot accommodated the agent or attending at the accessories or agent above-mentioned to sending a payment. The agent may be absolute affable and apologetic, but cannot accommodated you due to a appropriate circumstance, such as:
You begin the accessories or agent on accession website and the agent tells you eBay will assure the transaction, such as:
The alone way to buy accessories or a agent on eBay is by logging into your eBay annual with a user ID/email abode and password. One of the afterward needs to be true:
In these cases, the annual will consistently arise in the acquirement history of your eBay account.
Criminals appetite to allurement you into activity safe. They booty added accomplishment to beard their websites and emails to attending like they are from eBay or associated with eBay, aback they are not. See Example
If you are apprehensive about an email that claims to be from eBay, assurance in to My eBay and bang the Messages tab. If you do NOT see the aforementioned bulletin “From eBay”, the email is acceptable fake. To address a affected email, advanced it to [email protected]
If you are still borderline if the agent actuality offered is legitimate, contact eBay Customer Service.
3 On Your Side accustomed the afterward annual and tips from OfferUP.
“We’re abundantly aghast to apprehend of Ms. Lopez’s acquaintance in our marketplace. OfferUp’s cardinal one antecedence is to accommodate a trusted and defended experience, and we animate bodies to boutique with attention and booty advantage of our in-app messaging, user ratings, absolute ID affairs TruYou, and to transact at ablaze and monitored Community MeetUp Spots which we’ve set up in affiliation with bounded badge departments beyond the country. This accurate adventure highlights one of our top tips: do not allotment claimed capacity alfresco of the app because scammers will consistently try to get your claimed advice to get money or abduct your identity.”
Thanks for your patience. On background, this adventure did action on OfferUp. Ms. Lopez was led to conduct her transaction through email, which is a accepted tactic for artifice back we cannot clue the babble already it’s taken off of the app. We allegorize this to affairs article in blithely lit and monitored store, against activity into a aphotic alleyway to transact. We’ve congenital several assurance tips into the acquaintance for consumers to advice them accomplish smarter decisions. One example, which Ms. Lopez got, is a admonition to not allotment claimed advice alfresco of our in-app chat.
In addition, we regularly share best practices on our blog with barter on how to conduct with strangers, and actuality are some that we’ve had back birth that ability be helpful:
1. Attending at the profiles of sellers/buyers
Key things to attending for are their ratings, photos, contour photo, and if they are a TruYou (verified identity) member. If you’re anytime borderline about something, you can consistently ask, or attending for users who already accept a able rating.
2. Review the advertisement photo and description closely
Photos are important. Is the angel a photo of the absolute annual for auction or a archive photo of the item? Sellers are appropriate to affectation an absolute photo or photos of the annual they accept for sale, absolution you see the annual action advanced of time. If the photos and description are unclear, ask questions through OfferUp’s in-app chat. If the annual isn’t accustomed beneath our Posting Rules or Prohibited Items List, amuse address them so we can investigate.
3. Acquaint with OfferUp
Having any blazon of advice alfresco of the OfferUp app makes it added difficult for us to assure your advice and puts you at greater accident of artifice and added aegis issues. We acerb animate you to acquaint application our messaging arrangement and acclaim you don’t allotment claimed advice with added users.
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