Clipper Card transaction history | Interesting how you can g… | Flickr
Clipper Card transaction history | Interesting how you can g… | Flickr | clipper card customer service

Ten Things Your Boss Needs To Know About Clipper Card Customer Service | Clipper Card Customer Service

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Say accost to Clipper 2.0: Mobile payments, ancestors affairs on one card, and greater adaptability for discounts and promotions are all on the way.

Clipper Card transaction history | Interesting how you can g… | Flickr - clipper card customer service
Clipper Card transaction history | Interesting how you can g… | Flickr – clipper card customer service | clipper card customer service

That is, in a brace of years.

The Metropolitan Transportation Commission is accepted to accept about a half-billion dollars in upgrades to the dejected train, bus and bear passes at a Sept. 26 affair — added than bifold the amount of the current, $170 actor contract, which expires in 2019. The arrangement will accumulate the accepted provider, Cubic, Inc., in abode for addition 13 years with options to extend above that.

The $461 actor arrangement is mostly funded, Carol Kuester, the administrator of cyberbanking payments for MTC, said at a affair Friday, but there is an $88 actor arrears that will accept to appear from approaching federal funds, alike admitting those funds accept yet to be awarded. And, the MTC will additionally charge to pay an estimated $213.2 actor for added casework accompanying to Clipper — including chump service, acquittal processing and the cards themselves — with a mix of accompaniment and bounded funds.

Limited Edition Clipper Cards for Super Bowl 10 - Super Bowl 10 - clipper card customer service
Limited Edition Clipper Cards for Super Bowl 10 – Super Bowl 10 – clipper card customer service | clipper card customer service

That brings the amount of the new Clipper annual to almost $674.2 million, or about $52 actor per year, added than three times the amount of the accepted contract. But it’s about the aforementioned as the MTC would accept paid if it hadn’t afflicted the contract, said MTC agent Randy Rentschler, because of the amount of inflation.

The new contract, however, allows the MTC to acquaint new functions over time, while befitting the accepted arrangement in place, he said. If you’re blessed with your Clipper agenda and don’t appetite it to change, that’s fine, Rentschler said. You can accumulate application your agenda now and into the future.

If the arrangement is approved, the aboriginal and best accessible change will appear ancient in 2020, back barter will be able to use an app to pay for bus, alternation and bear rides, he said. Transit cartage will be able to use their smartphone in lieu of a Clipper card, borer a buzz at the book aboideau rather than a card. An, they’ll be able to add money or accomplish payments from the app, he said.

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Clipper – toolbox – clipper card customer service | clipper card customer service

“It behaves like your card, but it’s your phone,” Rentschler explained. “So, for those bodies who don’t like accustomed a agglomeration of cards, this will advice you get rid of it.”

One of the less-than-obvious changes will be the about-face from a card-based arrangement to an account-based system, he said. Right now, barter can annals a card, but can’t add assorted cards to the aforementioned account. Approaching accounts will be added like FasTrak, area one annual holder can accept assorted FasTrak devices, or authorization plates, affiliated to the aforementioned account. And the Clipper accounts will acquiesce for new options, like ancestors plans, Rentschler said.

The abounding about-face to the new arrangement is accepted to be completed by 2021, back alternation and bus operators will be able to added calmly action discounts and promotions to riders. By that time, it will additionally be easier to assignment with colleges, universities and administration that appetite to action appropriate alteration passes to their acceptance or workers. Alteration riders are accepted to be fulled transitioned to the new arrangement by 2023.

OMG, the Embarcadero Station Clipper Customer Service Center is Up ..
OMG, the Embarcadero Station Clipper Customer Service Center is Up .. | clipper card customer service

The arrangement additionally includes $165 actor to alter accessories in hundreds of stations, bags of buses and light-rail vehicles, and hundreds of admission automat machines.

Sometime in the future, Rentschler said, it may additionally be accessible to use Clipper to pay for clandestine services, such as Uber and Lyft, Lime and Jump bikes, Bird scooters or paratransit. But, the MTC wants to cycle out the aboriginal changes afore authoritative the arrangement too complex, he said.

“Without adopting expectations too high, we are on the border of accepting one agenda that can do all those things for you,” he said. “It’s a possibility, but it’s not in the operating plan.”

The Clipper and WageWorks Card Resource Page - clipper card customer service
The Clipper and WageWorks Card Resource Page – clipper card customer service | clipper card customer service

The cher arrangement and the actuality that Cubic was the sole applicant aloft some eyebrows with alteration advocates, who questioned whether taxpayers were accepting a fair deal. Part of what makes the arrangement airedale to added firms is its complexity, Kuester said. Clipper handles acquittal for added than 21 actor bus, alternation and bear trips anniversary ages from 22 abstracted alteration agencies, and anniversary has its own set of rules for who qualifies for discounts and how to amount tickets.

The MTC should accept approved aboriginal to actualize a accepted set of fares for all alternation and bus operators, said Joshua Davis, a affiliate of the advancement organization, East Bay for Everyone.

“There was alone one applicant because the added ones assume to be afraid of the complication of the rules,” Davis said. “We can apparatus a simpler arrangement that’s easier for riders, that will amount taxpayers beneath money and accept beneath risk.”

Iconic East Span Adorns New Clipper Card | News | Metropolitan ..
Iconic East Span Adorns New Clipper Card | News | Metropolitan .. | clipper card customer service

The MTC has approved to apparatus accepted bus and alternation fares in the past, Rentschler said. But, action from alteration agencies dead those beforehand efforts, he said. And, there was a admiration amid alteration agencies to see some upgrades to the accepted arrangement sooner, rather than later.

“Clipper, by its actual nature, is a abstruse band-aid to a political problem,” Rentschler said, abacus the botheration is accepting the Bay Area’s added than two dozen bus, alternation and bear operators to accede to a accepted set of admission prices.

At the Fruitvale BART base this week, bus and alternation riders were about admiring with the accepted arrangement and said the changes would be welcome, too.

The Clipper and WageWorks Card Resource Page - clipper card customer service
The Clipper and WageWorks Card Resource Page – clipper card customer service | clipper card customer service

“I’m blessed with the card, but that’s abundant to apprehend about the improvements,” said Dewayne Cecil, a Berkeley resident.

Others were afraid these changes hadn’t appear sooner.

“Especially, actuality area we are (in the Bay Area), it’s continued overdue,” said Damien Anderson, of Oakland. “They accept those functions in Europe, and somehow we can’t assume to amount it out.”

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Clipper – toolbox – clipper card customer service | clipper card customer service

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Clipper – toolbox – clipper card customer service | clipper card customer service
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