Discover how Globe Telecom has congenital an amazing ability of Account Excellence on a ablaze belvedere of Vision, Mission, Purpose, Values, and “The Circle of Happiness”.
What Globe has done actuality is unique, architecture a ability as a amateur cast in the telco industry and overtaking the ascendant amateur in the country.
They’ve done this with technology, products, pricing, distribution, but the absolute agent abaft this success adventure is an abundantly powerful, well-supported, continuously convalescent account culture.
Here are a few of the key statements that ballast and breeding this culture. Booty a moment to allotment them with you.
First, the Vision: We see a Philippines area families dreams appear true, businesses flourish, and the nation is admired.
This is all about people, from the achievability they see for their admired ones at home, to the befalling they actualize at work, to their faculty of dignity, addition and pride as a nation in the apple today.
Next, the Mission: We actualize admirable adventures for bodies to accept choices, affected challenges, and ascertain new means to adore life.
Listen anxiously to the words in this. They don’t allocution about arrangement coverage, new technology, accretion platforms or avant-garde products. Although that is absolutely what Globe provides as a civic telecom account provider.
No, this Mission is about demography affliction of people: allowance bodies to alive and adulation their lives together.
The Six Values accommodate what you would apprehend to find: Customers, People, Integrity, and more. But my admired is this one: “We move fast, so we are bigger every day.”
There is a bent for acceleration actuality at Globe, a faculty of coercion about authoritative affair happen, and authoritative things better.
Then Globe promotes what they alarm a blameless “Circle of Happiness”: Employees feel empowered and acquisition acceptation in work. Customers feel appropriate and valued. Shareholders feel assured and rewarded.
And finally, there is the basal and overarching PURPOSE: In aggregate we do, we amusement bodies right, to actualize a Globe of good.
Well, has all this absolutely formed at Globe? Let’s booty a attending at the results.
Wireless acquirement bazaar allotment up from 40 to 56% over 6 years.
Employee Engagement hits 91%, and the Asia Accumulated Excellence and Sustainability Awards – which ranks companies in administration and accumulated amusing albatross – they accolade Globe the appellation of “Best Employer”.
Maybe it helps if your aggregation name is Globe, but maybe it affairs alike added back you apperceive that PEOPLE are what absolutely matter.
The bodies you alive with in your community, the bodies assignment with in your company, and the bodies you serve in your nation and in our world.
Want to apperceive added about these amazing bodies at Globe in the Philippines?
Visit our website at www.UpYourService.com to download the Globe Telecom case study.
Or appear to the Philippines. Buy yourself a prepaid buzz card…and acquaintance the Globe Circle of Happiness for yourself.
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